Privacy Policy

Privacy Policy

Introduction

Welcome to https://fallen-tree-damage-repair.dentrepair-talk.com (referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Law on Consumer Data Protection (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our website, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, products, or services accessible via external links on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • Using our Applications and Services: As an authorized user, your activities within our applications and services are subject to this policy.
  • Visiting Our Websites: When you browse our websites linked to this privacy statement, your interaction is governed by these policies.
  • Communications from Us: This includes all forms of communication initiated by us, such as newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various types of personal data (referred to as “Personal Data” or “your information”) for different purposes:

  • Account Information: Details required to set up and manage your user account on our platform.
  • Payment Information: Data related to transactions, including payment method details and billing addresses.
  • Financial Information: This may include bank account numbers or credit card information for financial transactions.
  • Purchase Information: Records of products or services bought from us, along with associated details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device used to access our apps.
  • Location Data: Information about your geographical location when using our services on a mobile device.
  • Feedback: Any comments, suggestions, or reviews you provide to enhance our services.
  • Social Media Information: Data collected from social media platforms when you interact with us through these channels.
  • Product Information: Details about products or services of interest that you share with us.

We collect this data through direct user input, interactions with our platform, and automated technologies like cookies and similar tracking tools. Additionally, third parties may provide us with Personal Data based on their own privacy policies.

Cookies

We utilize cookies to enhance your experience and for analytical purposes:

  • Strictly Necessary Cookies: Essential for navigating our website and using its features.
  • Preference Cookies: Remember user preferences to personalize content.
  • Analytics Cookies: Track website usage and user behavior to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie settings.

Retention and Deletion

We retain Personal Data for the duration required by law or for legitimate business purposes:

  • Data related to transactions and financial records may be kept for an extended period due to legal obligations.
  • Other Personal Data is retained until it is no longer needed for the purpose it was collected or as long as you continue using our services.

Upon determining that personal data is no longer required, we will delete or anonymize it securely.

Security Measures

We have implemented robust organizational and technical safeguards to protect your Personal Data:

  • Employing encryption for secure communication and data storage.
  • Engaging trusted third-party processors who adhere to strict security protocols.
  • Regularly reviewing and updating our security measures to adapt to evolving threats.

Children’s Privacy

We do not knowingly collect or target Personal Data from children under the age of 18. Our services are designed for a general audience, and we comply with applicable laws regarding child data privacy.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the Personal Data we hold about you.
  • Rectification: Have corrections made to inaccurate or incomplete information.
  • Erasure/Right to be Forgotten: Ask for the deletion of your data in specific circumstances.
  • Restriction: Limit the use of your personal data under certain conditions.
  • Portability: Receive your Personal Data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or file complaints/appeals, please contact our privacy team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be notified through a prominent notice on our website, and updated versions will be posted here.

Contact Information

For questions, requests for data access or correction, unsubscribe, or other privacy-related inquiries, please contact us: